Stadium Guide
As a guest of FedExField, your safety and enjoyment of the game day experience is our primary concern. Please note that everyone entering FedExField is subject to search by our security staff. This requires fans to enter through predetermined screening locations, which sometimes results in crowding. We apologize for this necessary inconvenience.
Please be aware that the following items are prohibited inside FedExField:
- Bags, including: backpacks, gym bags, duffel bags, packages, briefcases, large purses, etc.
- Food and beverages of any kind
- Umbrellas (plastic ponchos are available for sale at select merchandise areas)
- Bottles, jugs, thermoses, cans, coolers, or any other container
- Animals (except for certified guide dogs assisting disabled guests)
- Whistles, horns and other noise makers
- Weapons, firearms
- Illegal drugs
- Folding chairs
- Leafletting or distribution of any literature
Small purses are permitted. However, any purse and its contents must fit into a stadium measuring box, which measures under 4 inches in width, under 12 inches in length, and under 10 inches in height.
FedExField cannot provide storage for any prohibited items fans bring to the gate. They must be returned to a fan’s vehicle or discarded.FedExField is not responsible for any discarded items. Understanding and adhering to these policies will help ensure that all fans enter FedExField in a safe and timely manner.
We appreciate your cooperation with game day security requirements.
AAA Ultimate Fan Zone
Starting 3 hours before every preseason and regular season game, the AAA Ultimate Fan Zone offers it’s members a pre-game food and entertainment extravaganza unmatched anywhere else in the NFL. Bar-B-Q food and soft drinks are included in the admission price. Entertainment includes live music, appearances by cheerleaders and former players, XBOX games, giveaways and flat screen televisions showing the early games. For more information, contact the Premium Seat Sales department at 301-276-6800 or by email at clubinfo@redskins.com.
Alcohol Sales
Alcohol is sold only to guests 21 years or older. Proper photo identification is required. There is a two (2) drink maximum per purchase, per person. On the Lower and Upper Levels, all alcohol sales will cease at the completion of the 3rd Quarter of Redskins games. Sales may be discontinued earlier at the discretion of management and for other events.
ATMs
ATMs are located on the following levels:
Lower Level: Sections 103, 111, 116, 124, 131 and 139
Club Level: Sections 304, 325, 330 and 334
Upper Level: Sections 409, 422, 434 and 449
Audi Club
The Audi Club area is a bar with an outdoor patio on the Club Level at Sections 330-334. Club, Field Club, Owner’s Club, Suite and Loge ticket holders can enjoy a live band on the patio during the 5th quarter for two hours after every Redskins home game.
Automobile Assistance
FedExField provides complimentary automobile assistance for lockouts, jump starts and flat tires. Please visit the nearest Guest Services Booth or ask a FedExField representative for assistance.
Guest Services Booths are located by the elevators at the Sprint Gate (Gate A) and the Bank of America Gate (Gate E) on all levels.
Away Games
Ticket and travel packages for all Redskins away games can be purchased through Redskins Travel. Stay at the team hotel, receive souvenirs, and most importantly, get tickets to the game in the Redskins section. Contact Redskins Travel at 1-800-756-6342 or visit www.redskinstravel.com.
Bud Light Pavilion
The Bud Light Pavilion is located on the exterior plaza (at Gates F and G). This area opens three hours prior to kickoff and provides food, beverages and musical entertainment.
Cameras
Still cameras, digital cameras and handheld video cameras are permitted at sporting events. Guests may not reproduce any shots for any commercial use without the written permission of the Redskins. For concerts, still cameras, digital cameras, video cameras and audio recording devices are not permitted.
Centerplate
Centerplate is the stadium concessionaire for food and beverage service on the Lower, Field Club, Club and Upper Levels. To contact Centerplate, call 301-276-6090.
Cheerleaders
The Washington Redskins Cheerleaders provide in-game entertainment at all Redskins games. They are also available for appearances at special events. Please call 301-276-6739 for more information or visit Redskins Cheerleaders section of web site.
Club Level ("Joe Gibbs Club Level")
The Club Level concourse is enclosed with furnished lounges, big screen televisions, food courts, the ESPN Zone area (Sections 330-334), a sports bar (Sections 309-313), a restaurant (Sections 314-316) and Montecristo Club (Sections 306-308). There are also Internet Cafes at Sections 327-329 and Sections 335-337, plus Bloody Mary Bars on each side of the field at the 50 yard line. Guests with a ticket for the Club Level, Field Club, Loge, Suites, or Owner’s Club may enjoy the Club Level amenities at any time during the event. For more information, contact the Premium Seat Sales department at 301-276-6800 or by e-mail at clubinfo@redskins.com.
Elevators
Elevators are located at the Sprint Gate (Gate A) and the Bank of America Gate (Gate E) for the convenience of Loge, Suite, Owner’s Club, and disabled Guests.
Escalators
The Club Level escalators, located at Section 101 and Section 122, are available to Guests with a Club, Field Club, Loge, Suite or Owner’s Club ticket. An escalator which accesses the Upper Level only is located between the Sprint Gate (Gate A) and Gate B at Section 106 for the convenience of our Upper Level Guests and can be accessed either via the concourse or the turnstiles at Gate A. The Upper Level escalator drops Guests off at Section 412.
Family Restrooms
Family restrooms with baby-changing stations are located at the elevator towers at the Sprint Gate (Gate A) and the Bank of America Gate (Gate E) on all levels.
Fan Code of Conduct
The NFL is committed to creating a safe, comfortable, and enjoyable experience for all fans, both in the stadium and in the parking lot. We want all fans attending our games to enjoy the experience in a responsible fashion. When attending a game you are required to refrain from the following behaviors:
- Behavior that is unruly, disruptive, or illegal in nature
- Intoxication or other signs of alcohol impairment that results in irresponsible behavior
- Foul or offensive language or obscene gestures
- Interference with the progress of the game (including throwing objects onto the field)
- Failing to follow instructions of stadium personnel
- Verbal or physical harassment of opposing team fans
Event patrons are responsible for their conduct as well as the conduct of their guests and/or persons occupying their seats. Stadium staff will promptly intervene to support an environment where event patrons, their guests, and other fans can enjoy the event free from the above behavior. Event patrons and guests who violate these provisions will be subject to ejection without refund and potential loss of ticket privileges for future games.
We thank you for adhering to our Fan Code of Conduct. Let’s all enjoy the game!
Field Club Seating ("Dream Seats")
The Field Club seats are located on the field and are accessed via the 100 Level portals. The Field Club sections are numbered Sections 1-42 and correspond with those sections on the 100 Level (i.e. Section 2 on the Field Club corresponds with Section 102). Guests with Field Club seats can also access the Club Level. For more information, contact the Premium Seat Sales department at 301-276-6800 or by email at clubinfo@redskins.com.
Fifth Quarter
Guests with Club, Field Club, Loge, Suite or Owner’s Club tickets can enjoy a post-game concert in the Audi Club area on the Club Level for two (2) hours after the game. For more information, contact the Premium Seat Sales department at 301-276-6800 or by email at clubinfo@redskins.com.
First Aid Stations
First Aid stations are located at the elevator towers at Sections 103 and 125 on the Lower Level, on the Club Level at Sections 303 and 324, and the Upper Level at Sections 403 and 430.
Gates Open
Stadium gates for Redskins games open two (2) hours prior to kickoff. For all other events, gate opening times will vary. Parking lots for Redskins games open four (4) hours prior to kickoff.
Good Sport (Designated Driver)
Redskins fans are the best around! That’s why the Washington Redskins and Anheuser-Busch have teamed up to implement the Good Sport program at FedExField--as a thank you to fans who respect the rights of others, drink responsibly and designate a driver at Redskins home games. Fans may sign up to be a Good Sport at Guest Services at Level 100--Gates A & E, Club Level--Gates A & E and Level 400--Gates A & E. Those who register will win instant rewards and be entered to win two (2) Redskins Prize Packs. Winners will be announced during the game! Thanks for being a Redskins Good Sport--It’s part of every winning game plan!
Guest Services
Guest Services Booths are located by the elevators at the Sprint Gate (Gate A) and the Bank of America Gate (Gate E) on all levels. Guest services staff can assist in making your visit more enjoyable by providing information regarding FedExField and its services.
Hall of Fame Plaza - Corporate Hospitality
The Hall of Fame Plaza is a corporate hospitality area located between Gate D and the Bank of America Gate (Gate E). Corporate Hospitality packages include tickets, parking, and pre-game food and drink for groups of 25. For more information, contact Corporate Hospitality at hospitality@redskins.com.
Hall of Fame Store
The Redskins Hall of Fame Store is located next to the Comcast SportsNet Gate (Gate H) on the Lower Level across from Section 141. The Hall of Fame Store is also open during the week from 10 a.m.-6 p.m. Tuesday through Saturday all year round. On game day the store opens when parking lots open and stays open up to two hours after the game. The store accepts American Express, MasterCard, Visa and Discover. For more information, contact the store at 301-276-6680 or by email at store1@redskins.com.
Hooters™ Club Level Restaurant
Located between sections 314-315 near the west end zone, the Hooters Club Level Restaurant is open two hours pre-game, during, and two hours after every game. Club, Field Club, Owner’s Club, Suite and Loge ticket holders can enjoy pre-game shows, NFL highlights and early or late games on one of many flat screen TVs. No reservations required. For a menu and more information, visit our Hooters™ page.
Internet
Check out all the latest Redskins news and information at www.redskins.com.
Loge
Located in each end zone on the Upper Suite Level, the Loge provides enclosed seating with private concessions, restrooms, and catering by R&R Catering. The Loge seating is located from Loge 318-354 (West Loge) and from Loge 389-425 (East Loge). Guests may access the Loges from any ramp or the elevators located at the Sprint Gate (Gate A) and the Bank of America Gate (Gate E). For more information, contact the Premium Seat Sales department at 301-276-6800 or by email at clubinfo@redskins.com.
Lost & Found
If an item is lost at FedExField during an event, please visit the nearest Guest Services Booth. After an event and on non-event days, contact the Lost & Found Department at 301-276-6025
Lost Children
Parents are encouraged to register their children attending an event at any Guest Services Booth, located at the Sprint Gate (Gate A) and the Bank of America Gate (Gate E) on all levels. Children will receive a wristband indicating their seat location. Should a child get lost, they may approach the nearest FedExField representative, usher or uniformed officer for assistance.
Lower Level ("George Preston Marshall Lower Level")
The Lower Level consists of Sections 101-142 and Sections 201-242 and is a general seating area. Sections numbered in the 100’s and 200’s can be accessed directly from the Main Concourse.
Media (Press)
All media must enter FedExField through the South Field Tunnel below Gate C on event days. Media credentials and Media Will Call can be picked up at the South Field Tunnel entrance four (4) hours prior to kickoff. For more information, please contact the Redskins Public Relations Department at 703-726-7000.
Merchandise
A wide variety of sporting apparel, novelties and GameDay programs are available at novelty stores and tents located throughout FedExField and at the Redskins Hall of Fame Store. Also, visit our Redskins Official Store Locations in:
Maryland
FedExField, 301-276-6680
Lakeforest Mall, 240-632-8477
Montgomery Mall, 301-365-6662
Wheaton Plaza, 301-949-8808
White Flint Mall, 301-230-0418
Virginia
Chesterfield Towne Center, 804-897-7885
Dulles Town Center, 703-430-0062
Fair Oaks Mall, 703-385-7730
Leesburg Premium Outlets, 703-777-8125
Potomac Mills, 703-490-0666
Tysons Corner Center (I), 703-893-0993
MacArthur Center (Norfolk), 757-623-4825
Spotsylvania Town Center, 540-785-8178
Short Pump Town Center, 804-360-5184
To purchase official Redskins merchandise online, click here.
Metro
You can travel to FedExField via public transportation using the Metro rail system. Just take the Blue Line to the Morgan Boulevard Metro Station. The Morgan Boulevard Station is located on Garrett Morgan Boulevard and is within 1-mile walking distance to stadium.
For more information, visit the Washington Metropolitan Area Transit Authority web site at www.wmata.com.
Montecristo Club Cigar Bar
The Montecristo Club is located on the Club Level between Sections 306-308. Club, Field Club, Loge, Suite, and Owner’s Club ticket holders can enjoy fine cigars, food and beverages inside the cigar bar.
Owner’s Club - East and West
The Owner’s Club is an area located on the second floor of the Sprint Gate (Gate A) side of the building. It is an enclosed area which includes luxury suites and furnished lounges.
Parking and Directions
Click here to get parking and direction information or find out about public transportation to the stadium.
Premium Seats
For information regarding Club, Field Club, or Loge seats, please contact the Premium Seat Sales department at 301-276-6800 or by email at clubinfo@redskins.com.
Premium Seating Re-Entry Access Pass
If you have a ticket for the Club, Loge, Suite or Owner’s Club Levels and wish to visit another seating level of FedExField, please see a FedExField representative at any ramp, escalator or elevator prior to exiting your level to receive a premium seating re-entry access pass. Please hold onto this pass and your original ticket to gain re-entry back to your seating level.
Press Box
The Shirley Povich Press Box is located on the second floor at the Sprint Gate (Gate A). The press must use the Press Stairwell to travel between the Field Level and the Press Box, or use the ramp at Gate A across from Section 106 to travel from the 100 Level concourse to the Press Box. Only individuals with the proper credentials are admitted into the Press Box.
Prohibited Items
Guests are prohibited from bringing the following into FedExField:
- Bags, including: backpacks, gym bags, duffel bags, packages, briefcases, large purses, etc.
- Food and beverages of any kind
- Umbrellas
- Bottles, jugs, thermoses, cans, coolers, or any other container
- Animals (except for certified guide dogs assisting disabled guests)
- Whistles, horns and other noise makers
- Weapons, firearms
- Illegal drugs
- Folding chairs
- Leaflets or distribution of any literature
Small purses are permitted. However, any purse and its contents must fit into a stadium measuring box, which measures under four inches in width, under 12 inches in length, and under 10 inches in height.
For security reasons, all persons entering FedExField are subject to search.
Prohibited items may not be left outside FedExField for storage. Prohibited items must be taken back to a Guest’s vehicle. FedExField is not responsible for personal items.
Radio and TV Policy
Small portable radios or televisions are permitted provided the volume does not interfere with other Guests’ enjoyment of the event.
Ramps
Ramps are located at all gates and access all seating levels of FedExField.
Redskins Charitable Foundation
The Washington Redskins Charitable Foundation is the non-profit foundation of the team and was founded by Redskins owner Daniel M. Snyder in the spring of 2000. The mission of the Foundation is to be the voice that raises awareness of issues influencing youth in the region and to utilize the unique assets of the Washington Redskins organization and its corporate and community partners to achieve measurable results that improve communities. The Washington Redskins Charitable Foundation is a 501(c)(3) non-profit organization. For more information, visit our Charitable Foundation section.
Re-entry Policy (Stadium)
Once a guest exits FedExField, there is no re-admission except on a full, unused ticket for that day’s event.
R&R Catering
R&R Catering provides all food and beverage service for the Loge, Suite, and Owner’s Club Levels. To contact R&R Catering, call 301-276-6848.
Smoking Policy
Smoking is not permitted in the seating areas, lower level concourse, suites, portals, tunnels or restrooms of FedExField. Guests wishing to smoke may do so on any ramp and on the open-air concourses of the Upper Level.
Smoking is prohibited on the Club Level enclosed concourse. However, Club Level guests may smoke in the Montecristo Club Cigar Bar located at Sections 306-308, outside on the patio of the Wild Goose Landing, or on any ramp. Smoking is also permitted on the Smoking Deck at the elevator tower at the Sprint Gate (Gate A) and the Bank of America Gate (Gate E).
Sports Bar
Located on the Club Level, the Sports Bar is a great place to watch the game indoors. The Sports Bar is located at Sections 309-313 on the Club Level.
Stairwells
Stairwells from the lower level to the Upper Suite Level are located at the Sprint Gate (Gate A) and the Bank of America Gate (Gate E) next to the Club Level escalators. Club, Field Club, Loge, Suite, and Owner’s Club ticket holders may access the stairwells.
Suites
FedExField’s Suites are located on the floors between the Club Level and Upper Level. These Suites are divided into the Lower Suite Level ( Suites 101 - 242) and the Upper Suite Level ( Suites 301 - 317, 356-388 and 427-442). Access to the Suites is from any ramp or the elevators located at the Sprint Gate (Gate A) and the Bank of America Gate (Gate E).
The Owner’s Club Level is divided into the West side (Suites 1-10) and the East side (Suites 1-24) and is located on the second floor at the Sprint Gate (Gate A), accessed via the elevators or press stairwell.
Tailgating
Tailgating involves the use of grills, coolers, chairs, tables or other devices that could inhibit pedestrian passage or vehicular access. Activities that do not use any additional space beyond your parking space are permitted.
Tailgating is permitted in all parking lots at FedExField. Use of more than one parking spot for tailgating is permitted only in designated areas.
Fans who wish to tailgate in more than one parking space will be directed to the back of parking lots, where they will be allowed to occupy additional spaces until required for additional vehicles. Fans who wish to tailgate within a single parking spot will be directed to the front of parking lots.
Parking lots open four (4) hours prior to kickoff. Port-o-lets are provided throughout the parking lots.
In order for all guests to enjoy the tailgating experience, we ask that fans follow these guidelines:
- Use of an empty parking space for tailgating is permitted only in designated areas and until such time as the space is needed to park other vehicles.
- Use of an empty parking space for tailgating is not permitted in the Platinum Lots.
- When parking, park your car in one space only and between the white lines.
- Parking permits are to be used for cars only, not for additional tailgating space or storage.
- Be considerate of other guests’ vehicles.
- For the safety of all guests and for emergency vehicle access, please keep all aisles clear.
- Dispose of all trash in proper receptacles.
- Prior to entering FedExField, please extinguish all flames and grills. Ash dumpsters are available throughout the lots for your convenience. Do not place a hot grill in or under any vehicle.
Telephones
Pay telephones are located inside FedExField behind Sections 304, 325, and 436. There are no pay telephones on the exterior plaza of FedExField.
Ticket Office Information
Click here for ticket office policies and general information, including changes to your account, ticket transfers, and will call services.
Touchdown Club
Located in the Hall of Fame Plaza between Gates D and E, Touchdown Club memberships feature Lower Level sideline views, pre-game field passes for most home games, away game travel with the Redskins, and a fully catered VIP tailgate with an open bar. Meet Redskin cheerleaders and alumni on game days and enjoy access to the Joe Gibbs Club Level, VIP parking and more. It’s the best of everything football! View an informational video on the Touchdown Club. For additional information, please direct all inquiries via email to TouchdownClub@Redskins.com.
Upper Level ("Pete Rozelle Upper Level")
The Upper Level is a general seating area numbered from Sections 401-454.
Contact Information:
Address
FedExField
1600 FedEx Way
Landover , MD 20785
Comments and Complaints
phone: 301-276-6100
fax: 301-276-6064
e-mail: WashingtonRedskinsFans@redskins.com
Premium Seat Sales Office
phone: (301) 276-6800
fax: (301) 276-6002
e-mail: clubinfo@redskins.com
Redskins Park
phone: (703) 726-7000
Stadium Administrative Offices
phone: (301) 276-6000
Stadium Lost & Found
phone: (301) 276-6025
Ticket Office
phone: (301) 276-6050
fax: (301) 276-6001
email: tickets@redskins.com
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